Privacy Policy

About this policy

This Privacy Policy explains how Valkyrieee LLC ("we", "us", "our") collects, uses, stores, and protects personal data of users ("you") who access or use the website https://www.valkyrieee.com and related services.

We are committed to protecting your privacy and processing personal data in accordance with applicable data protection laws, including Regulation (EU) 2016/679 (GDPR).

1. Data Controller

The controller of your personal data is:

Valkyrieee LLC
Email: [email protected]

2. Personal Data We Collect

Depending on how you use our website and software, we may collect the following categories of personal data:

• Email address
• Username
• Password (stored in hashed form)
• Discord ID
• Google Account ID

• First name and last name
• Billing-related information
• IP address at the time of purchase
• Transaction identifiers

Note: Payment card details are processed exclusively by Stripe. We do not store full payment card information.

When you use our software, we may collect:

• IP address
• Hardware ID (HWID)
• Usage logs (e.g. injection time, date, and event-related logs)
• Error and diagnostic logs

• Cookies and similar technologies
• Browser and device information
• Usage data collected via analytics tools

3. Purpose of Data Processing

We process personal data for the following purposes:

• Account creation and authentication
• Providing access to our software and services
• Payment processing and transaction verification
• Fraud prevention, abuse detection, and security monitoring
• Software functionality, diagnostics, and performance analysis
• Customer support and communication
• Website analytics and service improvement
• Compliance with legal and regulatory obligations

4. Legal Basis for Processing

We process your data based on:

• Performance of a contract (Article 6(1)(b) GDPR)
• Legal obligations (Article 6(1)(c) GDPR)
• Legitimate interests such as security, fraud prevention, and service improvement (Article 6(1)(f) GDPR)
• Consent, where required (Article 6(1)(a) GDPR)

5. Data Sharing & Third Parties

We do not sell your personal data.

Your data may be shared only with trusted third parties necessary to provide our services, including:

• Stripe – payment processing
• Google Analytics – website analytics
• Internal APIs and infrastructure operated by Valkyrieee LLC

All third parties process data in accordance with applicable data protection laws.

6. Data Retention

Personal data is retained for up to 5 years, unless a longer retention period is required by applicable EU laws (e.g. accounting or tax regulations), or unless data must be retained for security or dispute resolution purposes.

After the retention period expires, data is securely deleted or anonymized.

7. Data Security

We implement appropriate technical and organizational measures to protect personal data, including:

• Encrypted data storage
• Restricted access controls
• Secure server infrastructure
• Regular monitoring and security practices

Despite these measures, no system is 100% secure. We continuously improve our security standards to minimize risks.

8. Your Rights Under GDPR

You have the right to:

• Access your personal data
• Rectify inaccurate or incomplete data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time (where applicable)
• Lodge a complaint with a supervisory authority

To exercise your rights, contact us at [email protected]

9. Cookies

We use cookies to ensure proper website functionality, enhance user experience, and analyze traffic.

You may manage or disable cookies through your browser settings.

10. International Data Transfers

Where applicable, personal data may be processed outside the European Economic Area (EEA).

In such cases, appropriate safeguards are applied in accordance with GDPR requirements.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Any changes will be published on this page with an updated revision date.