VALKYRIE / HELP CENTER
A little clarity.
Before you play.
Answers about products, payments and your account.
How often is the software updated?
Every time there's a game update, we usually update the software within 1-2 hours . The software also occasionally gets updates that fix bugs or add new features to improve your experience.
How long has your software been undetected for?
We started in 2023 and have never been hit with a detection — that's almost 3 years at this point. Our commitment to security and regular updates keeps our software safe and undetected.
What makes Valkyrieee different from other software?
We focus on quality over quantity . While the market is flooded with cheap, low-quality software, we provide premium products with exceptional customer support. Our 5,000+ member community and 3-year undetected track record speak for themselves.
What payment methods do you accept?
Pay by credit or debit card through Stripe, cryptocurrency through NOWPayments, or your Valkyrie store credit. Available methods are shown at checkout. Crypto payments receive a 10% product discount; discounts do not stack.
Do you offer refunds?
Digital purchases are subject to our Refund Policy. Read the policy before purchasing and contact our support team if you believe your case qualifies for an exception.
What are the system requirements?
Our software works on Windows 10 and Windows 11 . Specific requirements vary by product — check the individual product pages for detailed information. Most modern gaming PCs will run our software without issues.
How do I install and activate my license?
After payment confirmation, open My products in your account to find your license key and setup instructions. You can also open Guides or create a support ticket if you need help.
How can I get support?
Sign in to your Valkyrie account and open Support to create a ticket. Your conversation stays connected with our Discord support team.
Can I use my license on multiple computers?
Each license is tied to one machine at a time . However, you can reset your HWID (hardware ID) through our system if you need to switch computers. Contact support if you need assistance with HWID resets.
Is it safe to use your software?
Yes. We've maintained a 100% undetected record since 2023 . Our development team constantly monitors for threats and updates the software proactively. However, as with any software of this nature, use is at your own risk.
Do you have resellers?
Yes, we work with authorized resellers worldwide. However, for the best prices and direct support, we recommend purchasing directly from our website. Be cautious of unauthorized resellers selling fake or outdated keys.
How long does it take to receive my license key?
Your license is delivered to My products after payment is confirmed. Cryptocurrency payments require blockchain confirmation. You can follow payment and delivery status in your account.
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